Due to the recommendations of the Department of Health , and the American Dental Association,we had to temporarily close our office as of March 19th 2020. We had to suspend all non-emergency dental appointments, and we were attending to emergency patients only and answering calls/emails during limited hours Monday-Thursday( 8am-3pm) to assist our patients during this time.
WE WILL RE-OPEN TO FULL SERVICES ON MONDAY JUNE 1st 2020
All active patients will receive a letter from us via email informing them of the changes that have been made to our protocols for the safety of our patients, our team and the community. A copy of this letter will also be available in the office lobby.
We apologize for any inconvenience this may have caused you.
Here are some new protocols that have been put in place for the safety of our patients and our team and community.
-all patients entering the office will be required to wear a face mask
-all patients entering the office will be required to sanitize their hands once they enter the office
-All patients entering the office will have their temperature taken
-all patients will have to fill out a pre-screening questionnaire which can be emailed to them and filled out online
-for patients who choose to do their paperwork in the office we have sanitized clipboards and pens available for you
-all patients will be asked to rinse with a 3% hydrogen peroxide solution for 30 seconds prior to starting treatment
-all dental operatories will be de-fogged with a pure & clean solution after each patient ( see link below for pure and clean MSDS sheet)
-Austin Air HealthMate Air Purifiers with a 5 stage purification system located through out the office to purify and circulate clean air ( see below for more info)
-The number of seats available in the lobby are reduced to allow for proper social distancing
-only patients with appointments are allowed into the lobby and no companions allowed unless for a minor patient or a patient with disability that needs assistance
-we have added 20 minute blocks in between patients to allow for reduced traffic of patients in office
-all coffee /tea station & magazines have been removed from lobby
-all staffs temperature are taken daily upon entering and a screening form is done for every staff member prior to entering office and any staff with any symptoms is sent home immediately
-we have created two check in/check out areas that are 10 feet apart and both areas are protected by a glass shield between you and our staff member
-all of our staff members are wearing masks and all clinical staff members are wearing kn95 masks covered with a surgical mask, surgical gowns surgical caps and face shields and gloves for maximum protection
-we continue to follow universal sterilization guidelines required by CDC and OSHA and ADA
In recognition of ongoing news reports and the continued spread of the COVID-19 virus, we realize our patients have questions. As dedicated health care professionals, we want you to know that we remain as diligent as ever in protecting the health and safety of our patients and staff. Our practice strictly adheres to and exceeds the standards for infection control by wearing personal protective gear, using hospital-grade disinfectants, practicing the latest sterilization protocols, utilizing single-use disposable materials, and more. Every effort we have in place is to ensure the safety of our patients and staff. We want you to know that we are monitoring this situation very closely, and we will keep you updated regularly.Symptoms of coronavirus are reported as flu-like, with varying degrees of severity. While we do not know everything about this virus to date, individuals who are elderly and/or immunocompromised appear to be the most at risk of a severe infection. To ensure your health and safety, and the health and safety of everyone at our practice, please reschedule your appointment if you or a member of your household has a cough, fever, and/or flu-like symptoms. In addition, please reschedule your appointment if you have traveled to any areas within the past 14 days that are at high risk for contracting the coronavirus.
We thank you in advance and extend our gratitude for your understanding and cooperation. Together, we can help keep everyone as safe and healthy as possible. If you have any questions or concerns, please contact our office, and one of our staff members will be more than happy to assist you.
For further information, including measures to keep yourself healthy, visit the following links:
- Prevention: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html
- Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html
- Steps When Sick: https://www.cdc.gov/coronavirus/2019-ncov/about/steps-when-sick.html
- Pure & Clean HOCL -https://pncvision.com/wp-content/uploads/2020/04/PC-Surface-Cleanser-SDS-20200421.pdf
- Austin Air Puriifier-
- STAGE 1 – Large Particle Pre-filter. Removes particles easily seen by the naked eye (e.g. dust, hair and pet dander)
- STAGE 2 – Medium Particle Pre-filter. Removes small to medium size particles (e.g. molds, spores and pollen)
- STAGE 3 – Over 780 cubic inches of Activated Carbon and Zeolite Removes chemicals, gases and odors
- STAGE 4 – 60 sq. ft. of True Medical Grade HEPA. Removes 99.97% of all particles larger than 0.3 microns and 95% of all particles larger than 0.1 microns.
- STAGE 5 – Military Grade HEGA Carbon Cloth. HEGA (High Efficiency Gas Arrestance), providing an extremely large surface area for adsorption of chemicals, gases, viruses and bacteria